Return & Refund Policy

Art is Personal. Each Piece is One of a Kind.

Because our artwork and handmade pieces are created with care and are often one-of-a-kind, limited edition, or hand-signed, all art purchases are final sale.

We do not accept returns or exchanges for changes of mind, color preference, size, or personal preference.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery at crystallakecreatives@gmail.com. Please include your order number and photos of the item and packaging.

We’ll work with you to make it right and, when appropriate, provide a replacement, store credit, or refund.

Custom & Commissioned Artwork

Custom and commissioned artwork is final sale once the creative process has begun and cannot be returned or exchanged.

Sale & Clearance Items

All sale, clearance, and promotional items are final sale unless otherwise noted.

Thank you for supporting Crystal Lake Creatives and independent art! Every purchase helps keep creativity, handmade art, and our little creative community growing. ✨